Shipping policy

Order Processing

  • All orders are processed within 1–2 business days (excluding weekends and holidays).

  • Once your order has been processed, you will receive a confirmation email with your tracking details.

Shipping Rates & Delivery Estimates

  • Shipping costs are calculated at checkout based on your location and order weight.

  • Standard shipping typically takes 5–10 business days, depending on the destination.

  • Expedited shipping options may be available at an additional cost.

International Shipping

  • We proudly ship worldwide.

  • Customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Order Tracking

  • Once your order has shipped, you will receive an email with a tracking number.

  • You can track your package through the carrier’s website for real-time updates.

Shipping Delays

  • While we strive to deliver on time, delays may occur due to customs, weather, or courier issues.

  • The Crazy Cow® is not responsible for delays caused by carriers or international customs.

Lost or Damaged Packages

  • If your order arrives damaged, please contact us within 48 hours with photos of the product and packaging.

  • For lost packages, please reach out to us, and we will work with the carrier to resolve the issue.